Privacy Policy

How EU Souvenirs processes personal and business data on this B2B portal.

1. What we process

• Account and application data: name, business email, company, phone, store details.
• Order data: order history, items, quantities and notes.
• Contact enquiries: name, email, phone and message.

2. Why we process it

To provide wholesale ordering, manage accounts, fulfil orders and respond to enquiries.

3. Authentication and security

Passwords are stored in hashed form. Access is limited to the customer's own account and to authorized internal staff.

4. Transactional email

We send emails for invitations, application decisions, order confirmations, order-status updates and password resets.

5. Retention

We keep account and order data while the business relationship lasts and as long as required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal data, or object to processing, by contacting orders@eusouvenirs.eu.

We do not sell personal data or use it for third-party advertising.